Shipping policy

At Coffee&Co, we work to get your order to you quickly and safely.

📦 Processing Time
Orders are processed within 24 hours. You’ll receive a confirmation once your order is placed, and another when it’s handed off for delivery.

🚚 Delivery via Wakilni
We deliver across Lebanon through our trusted third-party courier, Wakilni.
Delivery usually takes 2–4 business days, depending on your location.

💳 Payment on Delivery
Cash on delivery is available. You’re welcome to inspect your order before completing payment with the delivery driver.

📬 Questions?
If you experience any delays or issues, just reach out to us at contact@coffeenco.me or 76 013510 — we’re here to help.

Frequently asked questions

We currently don’t offer refunds.
However, if your order arrives damaged or you receive the wrong item, we’ll happily arrange a return or replacement. Please contact us within 24 hours of delivery to resolve it quickly.

Yes — all purchases are considered final sale unless the product is defective or incorrectly shipped. We always encourage you to check your item upon delivery before completing payment.

We will work quickly to ship your order as soon as possible.
Orders are processed within 24 business hours, and delivered via Wakilni in 2–4 business days across Lebanon. You’ll get a notification once your order is on its way.

Delivery fees are calculated at checkout based on your location.
Orders above $40 are delivered for free. For smaller orders, delivery costs range between $2–$4, depending on your area and the availability of delivery drivers.
We work with our trusted partner Wakilni to keep rates fair — and you can always inspect your order before paying on delivery.